For years, individual ambulance companies have been surveying their patients, usually using a home-grown survey tool. These local surveys produced results to varying degrees of success. But many a leader wondered, "What do the numbers mean?" "Are my company's results excellent, good, average, or not so good?"
EMS Survey Team's parent company, MHR partnered with a globally recognized research firm to develop an accurate, independent patient experience survey and analysis platform for Emergency Medical Services providers.