PATIENT EXPERIENCE SURVEYS
Easy, Accurate, and Actionable:
Explore the patient experience survey and reporting tools trusted by more EMS leaders.
SURVEY COLLECTION
SURVEY COLLECTION
Upload your EMR data and EMS Survey Team produces and conducts individual surveys within days of patient transport. Our standardized survey collects 24 performance metrics and gives opportunity for unstructured feedback.
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DATA ANALYSIS
DATA ANALYSIS
Upload your EMR data and EMS Survey Team produces and conducts individual surveys within days of patient transport. Our standardized survey collects 24 performance metrics and gives opportunity for unstructured feedback.
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REPORTING
REPORTING
Upload your EMR data and EMS Survey Team produces and conducts individual surveys within days of patient transport. Our standardized survey collects 24 performance metrics and gives opportunity for unstructured feedback.
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BENCHMARKING
BENCHMARKING
Upload your EMR data and EMS Survey Team produces and conducts individual surveys within days of patient transport. Our standardized survey collects 24 performance metrics and gives opportunity for unstructured feedback.
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HIPAA COMPLIANT SECURITY
HIPAA COMPLIANT SECURITY
Upload your EMR data and EMS Survey Team produces and conducts individual surveys within days of patient transport. Our standardized survey collects 24 performance metrics and gives opportunity for unstructured feedback.
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“ARE MY COMPANY’S RESULTS EXCELLENT, GOOD, AVERAGE, OR NOT SO GOOD?”
Build and Share Reports Online
PACKAGE REPORTS FOR KEY PERSONNEL OR STAKEHOLDERS
Each patient experience survey from EMS Survey team includes 26 data points across 5 areas of the patient engagement with your agency. Standardized reports built from this comprehensive data provide actionable insights by segment of the patient experience.
Build and share report documents including:
- Dispatch Analysis
- Ambulance Scoring
- Medic by Medic Scoring
- Office Staff Analysis
- Overall Analysis
- Executive Summary
- Top Box Score Analysis
- 7+ Additonal Standardized Reports
- Custom reports available upon request.
Drive Performance by Identifying Opportunities for Growth
OPTIMIZE WITH BENCHMARKED INDUSTRY DATA
Identify strengths and opportunities for improvement. See how your patient experiences compare to our database of patient experiences in 30 states.
Benchmarked patient experience reports will give you quantitative and qualitative information to support funding requests for equipment, personnel and technology. These reports also provide a simple way to communicate successes to stakeholders, governing bodies and corporate leadership.
