A discussion of the 2021 EMS Trend Report’s findings and strategies to combat the major issues facing EMS as reported by field providers and leaders. MHR/EMSST worked closely with Fitch and Associates along with EMS1 to bring you the 2021 EMS Trend Report. Please join our team and partners in viewing this webinar.
EMS Survey Team is committed to being a great partner for our clients as well as an asset to the EMS industry as a whole. That’s why it was an honor to work with @Ask_Fitch and @ems1 to bring our experience in survey and data analysis to the EMS Trend report. We had the opportunity to dive into the EMS Trend Report through the lens of Employee Engagement. This article highlights a number of key findings. A Tale of Two Trends Parallel findings in EMS survey data elevate leadership and career advancement as essential to employee engagement Nov 18, 2021 By
Compensation information is vital for EMS leaders. EMS Survey Team conducted a compensation survey of EMS providers in our home state of Michigan.
The EMS field is full of passionate, purposeful people who spend their lives serving others. Still, according to a 2019 study, the profession is comprised mostly of white men with few women first responders (and even fewer people of color). In fact, between 2008 and 2017, the percentage of new women paramedics never rose above 23%, while the percentage of women EMTs only increased from 28% in 2008 to 35% in 2017. Diversity and inclusion in EMS is a multifaceted issue involving race, sexual orientation, religion, and much more — but providing increased representation for women specifically is important.
Taney County Ambulance District (TCAD) knows that there are numerous factors that contribute to low morale of team members. Not only do they understand the challenges of low morale, EMS Survey Team helps them identify ways to improve it. Learn more in this Taney County Ambulance District patient experience case study: Click Here to Download PDF
Chief, Bruce Evans, of Upper Pine River Protection Districts, understands the importance of good customer service. As a pre-hospital leader, he knows EMS patient satisfaction starts with hiring the right people that are dedicated, caring and empathetic. Individuals that come to work every day prepared to provide outstanding clinical care, while focusing on creating a great patient experience for every single patient they encounter. Read the full article here: https://www.firehouse.com/ems/article/21077580/ems-good-customer-service-is-essential
