EMS: Good Customer Service is Essential

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Chief, Bruce Evans, of Upper Pine River Protection Districts,  understands the importance of good customer service.  As a pre-hospital leader, he knows EMS patient satisfaction starts with hiring the right people that are dedicated, caring and empathetic. Individuals that come to work every day prepared to provide outstanding clinical care, while focusing on creating a great patient experience for every single patient they encounter.


Read the full article here: https://www.firehouse.com/ems/article/21077580/ems-good-customer-service-is-essential

About EMS Survey Team

EMS Survey Team collects and measures the quality of both patient experiences and employee engagement, to provide actionable data for EMS leaders. Learn more about our survey solutions here.

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