EMS Industry Leaders Share Why Patient Experience Metrics Matter

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During the 2017 Pinnacle EMS Conference, we spoke with Matt Zavadsky of MedStar Mobile Healthcare, JW Hodge of REMSA, Ron Slagell of LifeCare Ambulance, and Scott Dorsey of Snohomish Fire District 7 about how they are using patient experience data.

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EMS Survey Team collects and measures the quality of both patient experiences and employee engagement, to provide actionable data for EMS leaders. Learn more about our survey solutions here.

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