Mr. Hopewell, a Michigan native brings 29 years of extensive healthcare, leadership and public service experience to MHR. He has a passion for serving and service delivery, especially as it relates to ensuring a positive impact for those being served. Mr. Hopewell was previously the Administrator Director of Borgess Health Park in Battle Creek, where he was responsible for the activation and occupancy of the $26.9 million; 65,000 square foot ambulatory care facility. In previous roles, Mr. Hopewell served as Director of Hospitality Services for Borgess Health, Manager of Community Relations and the Referral and Information Center for Bronson Healthcare. Each position provided him the opportunity to demonstrate his commitment to driving patient centered healthcare delivery.
Ms. Berghuis has more than 15 years of healthcare experience working in a variety of leadership capacities. These include spearheading major patient experience improvement initiatives, creating and conducting new hire customer service training, managing complex service recovery situations, and co-facilitating Lean exercises such as value stream mapping. She has extraordinary command of data analytics, performance improvement initiatives and goal setting.
Ms. Berghuis has worked with leading healthcare organizations such as BayCare Health System (Tampa), Froedtert Health (Wisconsin), Georgia Health System (Georgia), MemorialCare (California), Poudre Valley Health (Colorado), St. Joseph Health System (Texas) and Mayo Health Clinic (Minnesota).
She received her Bachelor of Science in Business Administration, specializing in Hospitality Management and graduated Summa Cum Laude from Fort Lauderdale College. She obtained her Lean Healthcare Certification from the University of Michigan, College of Engineering. Ms. Berghuis is presently pursuing a Master of Arts in Organizational Leadership with a concentration in Training Design and Delivery at Lewis University in Romeoville, Illinois.
