PATIENT EXPERIENCE SURVEYS

Easy, Accurate, and Actionable:

Explore the patient experience survey and reporting tools trusted by more EMS leaders.

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SURVEY COLLECTION

SURVEY COLLECTION

Upload your EMR data and EMS Survey Team produces and conducts individual surveys within days of patient transport. Our standardized survey collects 24 performance metrics and gives opportunity for unstructured feedback.
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DATA ANALYSIS

DATA ANALYSIS

Upload your EMR data and EMS Survey Team produces and conducts individual surveys within days of patient transport. Our standardized survey collects 24 performance metrics and gives opportunity for unstructured feedback.
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REPORTING

REPORTING

Upload your EMR data and EMS Survey Team produces and conducts individual surveys within days of patient transport. Our standardized survey collects 24 performance metrics and gives opportunity for unstructured feedback.
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BENCHMARKING

BENCHMARKING

Upload your EMR data and EMS Survey Team produces and conducts individual surveys within days of patient transport. Our standardized survey collects 24 performance metrics and gives opportunity for unstructured feedback.
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HIPAA COMPLIANT SECURITY

HIPAA COMPLIANT SECURITY

Upload your EMR data and EMS Survey Team produces and conducts individual surveys within days of patient transport. Our standardized survey collects 24 performance metrics and gives opportunity for unstructured feedback.
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“ARE MY COMPANY’S RESULTS EXCELLENT,GOOD, AVERAGE, NOT SO GOOD?”

Build and Share Reports Online

PACKAGE REPORTS FOR KEY PERSONNEL OR STAKEHOLDERS

Each patient experience survey from EMS Survey team includes 26 data points across 5 areas of the patient engagement with your agency. Standardized reports built from this comprehensive data provide actionable insights by segment of the patient experience.

Build and share report documents including:

  • Dispatch Analysis
  • Ambulance Scoring
  • Medic by Medic Scoring
  • Office Staff Analysis
  • Overall Analysis
  • Executive Summary
  • Top Box Score Analysis
  • 7+ Additonal Standardized Reports
  • Custom reports available upon request.

Drive Performance by Identifying Opportunities for Growth

OPTIMIZE WITH BENCHMARKED INDUSTRY DATA

Identify strengths and opportunities for improvement. See how your patient experiences compare to our database of patient experiences in 30 states.

Benchmarked patient experience reports will give you quantitative and qualitative information to support funding requests for equipment, personnel and technology. These reports also provide a simple way to communicate successes to stakeholders, governing bodies and corporate leadership.

SEE THE ANALYTICS IN ACTION NOW