EMS PATIENT EXPERIENCE ANALYTICS & RESOURCES FOR PEOPLE FOCUSED ON GROWTH.
PATIENT EXPERIENCE SURVEYS
Easy, Accurate, and Actionable:
Explore the patient experience survey and reporting tools trusted by more EMS leaders.
SURVEY COLLECTION
SURVEY COLLECTION
Upload your EMR data and EMS Survey Team produces and conducts individual surveys within days of patient transport. Our standardized survey collects 24 performance metrics and gives opportunity for unstructured feedback.
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DATA ANALYSIS
DATA ANALYSIS
EMS Survey Team partnered with a globally recognized research firm to develop an accurate, independent patient experience survey and analysis platform for Emergency Medical Services agencies.
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REPORTING
REPORTING
Monthly, quarterly and annual reports include analysis of 4 key areas of patient experience and an overall score delivered in an easy to review graphical and tabular format. Complete interactive spreadsheets are also included.
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BENCHMARKING
BENCHMARKING
See how patient experiences compare to our database of 25 states. Benchmark reports give you quantitative and qualitative data to support funding requests for equipment, personnel and technology, communicating successes to stakeholders, governing bodies and corporate leadership.
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HIPAA COMPLIANT SECURITY
HIPAA COMPLIANT SECURITY
Our cloud based data storage platform and onsite data analysis center comply with HIPAA data security standards. Exports from your EMR system are uploaded via a 128bit encrypted SSL.
When surveys are conducted no patient medical information is included. Only a unique ID key connects patients back to experiences.
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EMPLOYEE ENGAGEMENT SURVEYS
Discovering what drives workplace culture. Understand your organization’s strengths and opportunities. Benchmarking organization performance over time. Employee engagement surveying will provides employees a safe and anonymous opportunity to voice their concerns about issues that impact their daily work and share the experiences that make for a rewarding employment experience.
