We reviewed our database of over 98 agencies in 25 states and examined our top box scores. This analysis shows what the highest rated agencies had in common in their patient experience surveys. The top box scores for the top 10 performing agencies average 1.67 points above the national average score of 92.19. The company with the leading EMS patient experience score ranks 3.40 points above the national average at 95.59. The 4 areas where the top scoring EMS agencies are outperforming the average in patient experience are that they: 1. Show Care While Giving Care Medics from the top

JEMS has selected EMS Survey team as their official survey partner and is proud to launch the 2015 Salary Survey Report. EMS Survey team redesigned the salary survey and increased overall survey response rate by 245% (n = 1,266) and improved salary survey response by 148% (n = 2,186) over the previous year. And JEMS brought in two industry leading thinkers — Jonathan Washko and Michael G. Ragone to write the report. Read the full report here: 2015 Salary Survey This survey is just the beginning. We will continue to collect and analyze industry trends and insights in partnership with